Terms of service

1. OVERVIEW

1 - Business Ownership & Legal Entity

This website (d295ma.com) and the luxury footwear brand "D29:5MA" are strictly owned, managed, and operated by Trinity Unity (EIN: 87-4446591), a registered Sole Proprietorship in the United States, operated by Matthew Minkook Park. All financial transactions, credit card processing, and international merchant payments are legally handled through this U.S. entity.

To ensure the highest quality of bespoke shoemaking, all custom orders and physical goods offered on this platform are exclusively handcrafted by our master artisan's shops, packaged, and internationally fulfilled by our premier production partner, Trinity Unity (Business Registration Number: 651-67-00742), located at 2nd floor, 7, Seosa-ro 14-gil, Jeju-si, Jeju-do, 63176, South Korea.

By purchasing from this website, the customer acknowledges that the payment is processed by our U.S. entity, and the product will be custom-made in our artisan workshop in South Korea and will shipped by our premier production partner Trinity Unity.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the website after such modifications constitutes acceptance of the changes.

2. GENERAL CONDITIONS

  • You must be at least the age of majority in your state or province to use this site.
  • Our products must not be used for any unlawful or unauthorized purpose.
  • A violation of these Terms will result in immediate termination of your services.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of information provided on this site. Reliance on site materials is at your own risk.

4. MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the service without notice.
  • We are not liable for price changes, modifications, or service discontinuation.

5. PRODUCTS OR SERVICES

  • Products and services may have limited quantities.
  • We reserve the right to refuse or limit sales to any person or jurisdiction.
  • We do not warrant that product quality will meet your expectations.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel orders at our discretion.
  • You must provide accurate and current billing and account details.

7. RETURNS AND REFUNDS

  • Changes are allowed only before production begins. Contact us immediately if you wish to modify or cancel your order.
  • While bespoke items in production are generally ineligible for cancellation due to simple change of mind, we fully guarantee a 100% refund or exchange if the product arrives damaged, defective, or incorrect.
  • We reserve the right to refuse any order suspected of fraud or misuse.

We accept exchanges or refunds for defective or damaged products, subject to verification.

To request an exchange or refund, please contact us within 7 days of delivery at info@d295ma.com with your order number and photos of the issue.

Please review our full Refund Policy at https://d295ma.com/policies/refund-policy.

8. OPTIONAL TOOLS

  • Third-party tools may be provided “as is” without warranties or liability.
  • Use of optional tools is at your own risk.

9. THIRD-PARTY LINKS

  • We are not responsible for third-party content, products, or services.
  • Transactions with third-party sites are at your own risk.

10. USER COMMENTS AND FEEDBACK

  • We may use, edit, or distribute any feedback you provide without restriction.
  • We are not obligated to maintain confidentiality of comments submitted.

11. PERSONAL INFORMATION

Your personal data is governed by our Privacy Policy (Sponsored Mention).

12. ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors and cancel orders due to inaccuracies.

13. PROHIBITED USES

  • You are prohibited from using the site or its content:
  • For unlawful purposes.
  • To violate intellectual property rights.
  • To submit misleading information.
  • To transmit malware or malicious code.

14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted, secure, or error-free use of the service.
  • Services and products are provided “as is” without express or implied warranties.
  • Our liability is limited to the maximum extent permitted by law.

15. INDEMNIFICATION

You agree to indemnify and hold Trinity Unity (Brand: D295MA) harmless from any claims arising from your breach of these Terms.

16. SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, the remaining provisions shall remain in effect.

17. TERMINATION

  • These Terms remain in effect until terminated by either party.
  • Breach of these Terms results in immediate termination of access to our services.

18. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and D295MA.

19. GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Korea. Any disputes arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the competent courts in Jeju-si, Jeju-do, Republic of Korea.

20. CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance.

21. CONTACT INFORMATION

Business Information & Ownership

This website is owned and operated by Matthew Minkook Park, a registered Sole Proprietorship in the United States under EIN: 87-4446591. All of our high-quality products are proudly manufactured, packaged, and fulfilled by our closely-held entity, Trinity Unity (Business Registration Number: 651-67-00742), located in South Korea.

  • U.S. Business Address: 2068 Moonlit Marsh, Upland CA 91786
  • South Korea Business Address: 7, Seosa-ro 14-gil 2nd floor Jeju-si Jeju-do 63176 South Korea
  • Customer Support Email: info@d295ma.com
  • Phone: +82 10-8324-4863
  • Business Hours: Monday to Friday: 9:00 AM - 6:00 PM KST

Effective Date: [06-20-2026]