Privacy policy

D295MA.COM - PRIVACY POLICY

Effective Date: [06-16-2026]

1. INTRODUCTION

This Privacy Policy describes how This website (d295ma.com) is owned by Trinity Unity (USA / EIN: 87-4446591) operated by Matthew Minkook Park, brand name: D29:5MA. All custom footwear products are meticulously handcrafted and fulfilled by our master artisan workshop, and fulfilled by our closely-held production entity, Trinity Unity (Business Registration Number in Republic of Korea: 651-67-00742), located in South Korea) (“we,” “our,” or “us”) collects, uses, and protects personal information obtained from users (“you”) when you visit our website d295ma.com or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website.

2. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal updates, or regulatory requirements. When updates are made, we will post the revised Privacy Policy on the Site, update the Effective Date, and take any other steps required by applicable law.

3. INFORMATION WE COLLECT

We collect the following types of information:

3.1 Personal Information Provided by You

  • Contact Information: Name, email address, phone number, mailing address.
  • Order Information: Shipping address, payment details, product purchases.
  • Account Information: Username, password, security questions.
  • Customer Support Information: Information included in inquiries and customer service interactions.

3.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, referring URL, website interactions.
  • Cookies and Tracking Technologies: See Section 6 for more details.

3.3 Information We Obtain from Third Parties

We may collect information from third-party vendors, including:

  • Service providers (e.g., Shopify, payment processors, shipping carriers)
  • Analytics and marketing partners
  • Publicly available sources and social media interactions

4. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process orders and deliver products
  • Provide customer support and respond to inquiries
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud, unauthorized transactions, or security breaches
  • Conduct marketing and advertising, including promotional emails (with opt-out options)

5. SHARING YOUR INFORMATION

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors for payment processing, shipping, analytics, and marketing.
  • Legal Compliance: If required by law, government requests, or legal proceedings.
  • Business Transfers: If we merge, sell, or transfer our business, your data may be part of that process.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience. We also comply with Global Privacy Control (GPC) signals, which allow users to opt out of tracking. You can adjust cookie settings in your browser, but this may affect website functionality.

For details on Shopify’s cookies, see: Shopify Cookies Policy

7. YOUR RIGHTS UNDER CCPA & GDPR

If you are a California resident (CCPA) or an EU resident (GDPR), you have the following rights:

  • Right to Access: Request information on the data we collect about you.
  • Right to Delete: Request the deletion of your personal data (subject to legal obligations).
  • Right to Opt-Out: Withdraw from targeted advertising and marketing.
  • Right to Correct: Request corrections to inaccurate personal data.
  • Right to Data Portability: Request a copy of your data in a machine-readable format.
  • Right to Restrict Processing: Limit how we process your data in certain circumstances.

To exercise these rights, contact us at info@d295ma.com.

8. INTERNATIONAL DATA TRANSFERS

For EU residents, your personal data may be transferred outside the EU. We rely on Standard Contractual Clauses (SCCs) or other legal transfer mechanisms recognized by GDPR to ensure data protection. By using our services, you consent to these transfers.

9. CHILDREN’S DATA POLICY

Our services are not intended for children under 16, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us immediately at info@d295ma.com.

10. SECURITY MEASURES & DATA RETENTION

  • We implement security measures to protect your data from unauthorized access, alteration, or disclosure.
  • However, no system is 100% secure, and we cannot guarantee absolute security.
  • We retain personal data only as long as necessary for business operations, legal compliance, and dispute resolution.

11. THIRD-PARTY LINKS & SERVICES

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal information.

12. CONTACT INFORMATION

For privacy-related inquiries, please contact us:

  • Legal Entity: Matthew Minkook Park, doing business as TRINITY UNITY (USA / EIN: 87-4446591)
  • Crafted & Shipped by: Trinity Unity (South Korea / Reg No: [651-67-00742])
  • U.S. Billing Address: 2068 Moonlit Marsh, Upland CA 91786
  • Korea Business Address: 7, Seosa-ro 14-gil 2nd floor Jeju-si Jeju-do 63176 South Korea
  • Customer Support Email: info@d295ma.com
  • Phone: +82 10-8324-4863
  • Business Hours: Monday to Friday: 9:00 AM - 6:00 PM KST