Datenschutzerklärung

Effective Date: July 16, 2026

Last Updated: July 16, 2026

1. Introduction & Company Structure

Welcome to D29:5MA. This Privacy Policy describes how TRINITY UNITY, a registered Sole Proprietorship in California, United States (collectively referred to as "D29:5MA," “we,” “our,” or “us”), collects, processes, protects, and handles personal information obtained from users (“you”) when visiting our e-commerce platform d295ma.com (the "Site") or purchasing our custom footwear.
  • Data Controller: TRINITY UNITY (U.S. Headquarters) acts as the Data Controller responsible for your personal data.
  • Data Processor: All custom-crafted items are meticulously handcrafted and fulfilled by our closely held manufacturing workshop, Trinity Unity Korea (South Korea), acting as an authorized internal data processor bound by strict corporate data handling mandates.
By accessing the Site or purchasing our products, you explicitly acknowledge the data practices detailed in this policy. If you do not agree with these terms, please discontinue use of our Site.

2. Periodic Revisions & Policy Updates

We reserve the right to modify this Privacy Policy at any time to reflect changing operational practices, e-commerce integrations, or global statutory updates (such as emerging U.S. state privacy mandates). [1, 2]
  1. When updates occur, we will amend the "Last Updated" date at the top of this page.
  2. Material changes affecting your rights will be announced via prominent notices on our homepage or delivered directly via your registered email address where required by law.

3. Notice at Collection: Categories of Personal Data We Collect

We collect data that identifies, relates to, describes, or could reasonably be linked with a specific consumer or device.

3.1 Data Provided Directly by You

  • Identifiers & Contact Information: Real name, billing address, shipping address, email address, telephone number, and account credentials (usernames, passwords, security questions).
  • Commercial & Transaction Information: Record of bespoke products configured, cart logs, size charts, sizing measurements, checkout notes, and partial payment metadata (all payment processing is completed securely via third-party gateways; we never store raw credit card numbers).
  • Customer Support Logs: Transcripts of email exchanges, SMS support chats, and contact form submissions.

3.2 Data Collected Automatically via Technology

  • Device & Network Identifiers: Internet Protocol (IP) address, unique device IDs, operating system, and browser specifications.
  • Internet Activity Metrics: Pages viewed, duration of stay, clickstream maps, bounce paths, referring URLs, and active web interactions.
  • Tracking Technologies: Detailed tracking data generated via cookies, pixels, and web beacons (See Section 6).

3.3 Third-Party Data Sources

We supplement our system data via verified integrations with:
  • E-commerce infrastructure hosts (e.g., Shopify).
  • Cross-border logistics and global courier networks (e.g., Korea EMS, USPS).
  • Secure international payment gateways.

4. Purpose and Legal Basis for Processing Your Information

We use your data strictly to execute core business metrics, including:
  • Contractual Fulfillment: Crafting your custom boots, verifying sizes, processing transactions, and executing DDP (Delivered Duty Paid) global shipping logistics.
  • Customer Care: Managing size adjustments, tracking inquiries, and addressing manufacturing questions.
  • Security & Risk Mitigation: Auditing transactions to block financial fraud, automated bots, chargeback abuse, and security breaches.
  • Marketing & Optimization: Enhancing interface design and serving tailored promotional emails (subject to your explicit right to opt out).

5. Structured Data Sharing & Disclosure

D29:5MA does not sell, rent, or trade your personal data to third parties for monetary gain. To operate our global custom store, we share specific categories of data with verified vendors under strict data processing agreements:
  • Essential Service Providers: E-commerce platform managers (Shopify), international couriers (Korea EMS), and payment gateways.
  • Legal Compliance Mandates: We may disclose data if subpoenaed or legally required by state, federal, or international enforcement bodies.
  • Corporate Transfers: In the event of a merger, acquisition, or asset sale involving TRINITY UNITY, your data may transfer as a business asset.

6. Cookies and Global Privacy Signals

We use tracking cookies to remember your sizing preferences, analyze traffic flow, and keep your shopping cart active.
  • Global Privacy Control (GPC): Our storefront is programmed to automatically detect and honor Global Privacy Control (GPC) and "Do Not Track" signals broadcast by your browser. Detecting a GPC signal automatically opts you out of third-party analytical tracking.
  • Shopify Tracking: Our store operations rely on standard e-commerce tracking scripts. For an exhaustive ledger of active trackers, please consult the official Shopify Cookies Policy.

7. Your Statutory Rights (CCPA/CPRA & GDPR)

Depending on your geographic location (such as California or the European Economic Area), you possess specific consumer privacy protections: [1, 2]
  • Right to Know & Access: Request a detailed ledger of what specific personal pieces we hold.
  • Right to Rectify: Correct inaccurate contact or sizing details.
  • Right to Erasure (Deletion): Request the removal of your data from our systems (excluding data required to complete active orders or satisfy statutory tax/bookkeeping requirements).
  • Right to Opt-Out of Sharing/Targeted Advertising: Restrict your data from being utilized in behavioral marketing campaigns.
  • Right to Portability: Receive your structural profile in an organized, machine-readable format.
  • Non-Discrimination Guarantee: We will never penalize, adjust prices, or deny service to any customer exercising their legal privacy rights. [1, 2]
To execute any of these statutory consumer rights, please file a request to our legal intake queue at info@d295ma.com.

8. Cross-Border Data Transfers (EU to Non-EU)

Because D29:5MA processes transactions in the United States and builds your footwear at our master studio in South Korea, your personal information will cross international boundaries. To guarantee a legally compliant data pipeline for European Economic Area (EEA) and UK residents, all internal data transfers between TRINITY UNITY (US) and Trinity Unity Korea (KR) are strictly bound by Standard Contractual Clauses (SCCs) approved by the European Commission, maintaining equivalent protection baselines. [1]

9. Children’s Privacy Mandate

Our Site is dedicated exclusively to adult consumer retail. D29:5MA does not intentionally target, market to, or collect personal information from individuals under the age of sixteen (16). If you have reason to suspect a minor has submitted personal profiles to our system, notify us immediately at info@d295ma.com for priority database deletion.

10. Data Security Measures & Retention Schedules

  • Technical Safeguards: We employ industry-standard Secure Socket Layer (SSL/TLS) encryption across all checkout touchpoints alongside Shopify’s multi-layered network firewalls. While we implement robust defenses, no online environment is completely immune to security threats.
  • Retention Boundaries: We retain your account, sizing measurements, and transaction histories only as long as necessary to complete your custom shoes, handle potential warranty/repair work, or fulfill statutory accounting and financial audit regulations. [1]

11. Third-Party Web Links

Our digital storefront may contain hyperlinked connections to external social channels, content creators, or blogs. D29:5MA holds no legal authority over the data protocols of third-party platforms. We strongly advise checking their standalone privacy rules before interacting.

12. Corporate Privacy Contacts & Legal Framework

For data access inquiries, compliance audits, or privacy clarifications, please reach our corporate compliance desk:
  • Parent Legal Business: TRINITY UNITY (California Entity)
  • Production & Fulfilment Hub: Trinity Unity (Korea)
  • United States Billing & Legal Address: 2068 Moonlit Marsh, Upland, CA 91786
  • South Korea Fulfillment Hub Address: 2nd floor, 7, Seosa-ro 14-gil, Jeju-si, Jeju-do, 63176, South Korea
  • Official Privacy Inbound: info@d295ma.com
  • Company Phone Protocol: +82 10-8324-4863
  • Monitored Desk Hours:
    • Mon - Fri, 9:00 AM - 6:00 PM (KST)
    • Sun - Thu, 5:00 PM - 2:00 AM (PST)